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Terms of Service

Last updated: [Month Day, Year]

1. Introduction

• Welcome to iahcloudservices.com (“Site”), owned and operated by [IAH Cloud Services, LLC] (“IAH Cloud Services,” “we,” “us,” or “our”).

• These Terms of Service (“Terms”) govern your access to and use of our Site, products, and services, including any software, tools, content, and support we provide (collectively, the “Services”).

• By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2. Eligibility

• You must be at least 18 years old and able to form a binding contract to use the Services.

• If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Accounts and Security

• Account Creation: You may need an account to use some Services. Provide accurate, complete information and keep it updated.

• Credentials: You are responsible for safeguarding your login credentials and for all activity under your account.

• Notification: Notify us immediately of any unauthorized use or security breach at [email protected].

4. Subscriptions, Billing, and Refunds

• Plans: We offer subscription-based Services with the features and pricing described at checkout or on our Site.

• Billing: You authorize us to charge your payment method on a recurring basis until you cancel. Taxes may apply.

• Free Trials: If offered, your subscription will automatically convert to a paid plan at the end of the trial unless you cancel beforehand.

• 30-Day Money-Back Guarantee: New subscriptions are eligible for a full refund within 30 days of the original purchase—no questions asked. To request a refund, contact [email protected] within 30 days. Refunds are issued to the original payment method.

• Cancellations: You can cancel anytime, effective at the end of your current billing period, unless otherwise stated.

• Price Changes: We may change prices with prior notice. Changes take effect in the next billing cycle.

5. Acceptable Use
   You agree not to:

• Violate any applicable law or third-party rights.

• Reverse-engineer, decompile, or attempt to access source code outside permitted APIs or documentation.

• Interfere with or disrupt the Services or circumvent security controls.

• Transmit malware, spam, or harmful content.

• Use the Services to store or process highly sensitive information without appropriate safeguards (e.g., PHI, PCI data), unless we have a separate written agreement permitting such use.

6. Customer Content and Data

• Your Content: You retain ownership of content you submit, upload, or process via the Services (“Customer Content”).

• License to Us: You grant us a limited, worldwide, non-exclusive license to host, process, transmit, and display Customer Content solely to provide, maintain, improve, and secure the Services.

• Data Protection: We implement reasonable technical and organizational measures to protect Customer Content. You are responsible for securing your devices, accounts, and access.

• Prohibited Data: Unless expressly agreed in writing, do not use the Services to process special categories of data under applicable law (e.g., health, biometric, financial account numbers, children’s data).

7. Service Availability and Modifications

• Uptime: We aim to provide reliable Services, but downtime may occur due to maintenance, updates, or events beyond our control.

• Changes: We may add, modify, or discontinue features with reasonable notice where practical. Material changes to these Terms will be communicated and become effective as stated in the notice.

8. Third-Party Services

• Integrations: The Services may integrate with third-party products. Your use of those products is governed by their terms, not ours.

• Responsibility: We are not responsible for third-party services and do not control their content or availability.

9. Intellectual Property

• Our Rights: The Services, Site, software, and all related content are owned by IAH Cloud Services or our licensors and are protected by intellectual property laws.

• Restrictions: Except as expressly permitted, you may not copy, modify, distribute, sell, or lease any part of the Services or reverse engineer them.

10. Feedback

• If you provide feedback or suggestions, you grant us a royalty-free, worldwide, transferable license to use, share, and commercialize that feedback without restriction.

11. Confidentiality

• “Confidential Information” includes non-public information disclosed by either party that is marked or reasonably understood to be confidential.

• Each party will protect the other’s Confidential Information and use it only as necessary to perform under these Terms.

12. Disclaimers

• THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

• WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

13. Limitation of Liability

• TO THE MAXIMUM EXTENT PERMITTED BY LAW, IAH CLOUD SERVICES AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

• OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICES IN THAT PERIOD, OR (B) $100.

14. Indemnification

• You will indemnify and hold harmless IAH Cloud Services from any claims, damages, losses, or costs (including reasonable attorneys’ fees) arising from your use of the Services, your Customer Content, or your violation of these Terms or applicable law.

15. Term and Termination

• Term: These Terms apply while you use the Services.

• Suspension/Termination: We may suspend or terminate access for breach, risk to the Services, non-payment, or legal requirements. Upon termination, your right to use the Services ends, but sections intended to survive will continue.

16. Governing Law; Dispute Resolution

• Governing Law: These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles.

• Venue: Any disputes will be resolved in the state or federal courts located in Harris County, Texas, unless arbitration applies.

• Informal Resolution: Contact us first to try to resolve any dispute at [email protected].

• Optional Arbitration: If included, insert your arbitration clause here, including waiver of class actions and jury trial, and opt-out instructions.

17. Export Compliance

• You agree to comply with export control and sanctions laws and not use the Services in prohibited jurisdictions or for prohibited purposes.

18. Publicity

• We may reference your name and logo as a customer in marketing materials, unless you opt out by emailing [email protected].

19. Notices

• We may provide notices via email, in-product messages, or posting on the Site.

• Your notices to us must be sent to [email protected] and are deemed given upon receipt.

20. Entire Agreement; Order of Precedence

• These Terms, together with any order forms or policies referenced (e.g., Privacy Policy, Acceptable Use Policy, Data Processing Addendum if applicable), form the entire agreement and supersede prior agreements on the subject.

• In case of conflict, an executed order form or addendum prevails over these Terms, which prevail over Site policies.

21. Changes to Terms

• We may update these Terms from time to time. If changes are material, we will provide notice. Continued use after the effective date constitutes acceptance of the updated Terms.

22. Contact

• IAH Cloud Services

• Address: 130 Campbell Ave Pasadena, TX 77502

• Email: [email protected]

• Phone:713-844-8448